Frequently asked questions

Straight answers to what exporters ask before signing up.

Does Leja replace our accounting software?
No. Leja integrates with BUSY and Tally so invoices and masters flow across without double-entry. Your accounting stack stays exactly where it is.
How does public shipment tracking work?
Every bilty generates a tracking hash. Share the link with your consignee — they see status, ETA, and container details on lejalogistics.com/track/<hash>. No login required.
Is our data isolated from other companies?
Yes. Every user, enquiry, quotation, bilty, and document is scoped to your organisation by middleware. Super-admins at Leja see nothing unless you explicitly grant support access.
Can we import existing invoices and masters?
Yes. One-click import from BUSY and Tally. Customer masters, item masters, and invoice history migrate in minutes.
Which modules are included?
Enquiries, quotations, orders, invoicing, packing lists, bilty, containers, items catalogue, rate rules, kanban project management, and public tracking.
Do you offer role-based access?
Yes. Multi-org roles (EXPORT_COMPANY, CONSIGNOR, CONSIGNEE, SHIPPING_PARTNER) plus granular per-user permissions. Included, not premium.